Terms and conditions
This website is operated by TWOZERO®. Throughout the site, the terms “we”, “us” and “our” refer to TWOZERO®. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service, including all policies referenced herein. Please read them carefully. If you do not agree, you may not access the website or use any of its services.
1 - Company information
TWOZERO® is a brand operated by TWOZERO B.V., a private limited company incorporated under the laws of the Netherlands. Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products and services to you.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content. Any new features or tools added to the store shall also be subject to these Terms of Service. You can review the most current version at any time on this page. We reserve the right to update or replace any part of these Terms by posting changes to our website – it is your responsibility to check this page periodically. Your continued use of the website following any changes constitutes your acceptance of those changes.
Legal name: TWOZERO B.V.
Registered address: P.O. Box 93504, 1090 EA Amsterdam, The Netherlands
CoC-number: 97886726
VAT-number: NL868275803B01
Website: www.drinktwozero.com
2 - Applicability
These Terms and Conditions apply to all offers, quotations, orders, and agreements concluded through www.drinktwozero.com, as well as to any future orders between TWOZERO® and the customer, unless explicitly agreed otherwise in writing.
These terms apply to both consumers (individuals purchasing for personal, non-commercial purposes) and business customers (companies, retailers, or other commercial entities) who place orders through the website. In the event of any conflict between these Terms and Conditions and any separate written agreement with a business customer, the separate agreement shall prevail.
Business customers such as gyms, retailers, and supplement stores wishing to place wholesale or trade orders are requested to contact TWOZERO® directly at wholesale@drinktwozero.com. Such orders may be subject to separate commercial terms.
2.1 Language and jurisdiction of these terms
The website is currently available in Dutch and English. TWOZERO® intends to expand its language offering over time as it enters new markets. These Terms and Conditions are available in both Dutch and English. In the event of any inconsistency or ambiguity between language versions, the English version shall prevail.
2.2 Amendments to these Terms and Conditions
TWOZERO® reserves the right to amend these Terms and Conditions at any time. Amendments take effect from the moment the updated version is published on www.drinktwozero.com. The version in force at the time of placing an order governs that specific order. TWOZERO® recommends that customers review the Terms and Conditions periodically. For material changes, TWOZERO® will endeavour to notify registered customers by email in advance.
3 - Products
TWOZERO® offers sparkling protein water and related nutritional products for sale via its webshop. All product descriptions, images, nutritional information, ingredient lists, and specifications are provided as accurately and as up to date as possible. However, minor variations in colour, flavour intensity, packaging design, or product composition may occur due to production or supply changes and do not constitute a material defect.
3.1 Product suitability and health disclaimer
TWOZERO® products are food products intended for consumption by healthy adults as part of a varied and balanced diet. TWOZERO® makes no medical or therapeutic claims. Nothing in the product descriptions, website content, or marketing materials constitutes medical advice. The products are not intended to diagnose, treat, cure, or prevent any medical condition, and are not a substitute for professional medical advice.
Customers with known allergies, intolerances, or underlying medical conditions are advised to consult a qualified healthcare professional before consuming TWOZERO® products. Full ingredient and allergen information is stated on each product label and product page.
3.2 Product availability
The availability of products displayed on the website is indicative and subject to change. TWOZERO® reserves the right to modify, limit, discontinue, or replace products at any time without prior notice. The display of a product on the website does not constitute a guarantee of availability.
3.3 Out-of-stock products
If, after an order has been placed and confirmed, a product turns out to be unavailable or out of stock, TWOZERO® will notify the customer as soon as reasonably possible by email. The customer will receive a full refund of any amount already paid for the unavailable product within 14 days. TWOZERO® will not be liable for any further damages arising from product unavailability.
3.4 Pricing errors
In the event of a manifest error in the pricing of a product (e.g. due to a technical or typographical mistake), TWOZERO® reserves the right to cancel the order and refund the customer in full, even after an order confirmation has been sent. TWOZERO® will notify the customer promptly in such cases.
4 - Orders and formation agreement
The webshop constitutes an invitation to treat and not a binding offer. An order is placed when the customer completes the checkout process on www.drinktwozero.com and submits payment. Upon completion of checkout, the customer will receive an automatic order confirmation by email. This confirmation constitutes TWOZERO®’s acceptance of the order and marks the formation of a binding purchase agreement between the customer and TWOZERO®.
The customer is responsible for providing accurate and complete information at the time of ordering, including delivery address and contact details. TWOZERO cannot be held liable for delays or failed deliveries resulting from incorrect information provided by the customer.
4.1 Order confirmation and record keeping
TWOZERO® recommends that customers save or print their order confirmation email for their records. The order confirmation will include a summary of the products ordered, the total amount charged, the delivery address, and the estimated delivery window. Customers with an account on www.drinktwozero.com can also access their order history via their account dashboard.
4.2 Right to refuse orders
TWOZERO® reserves the right, at its sole discretion, to refuse or cancel any order, including after an order confirmation has been issued. Circumstances in which TWOZERO may cancel an order include, but are not limited to:
- Suspected fraudulent activity or misuse of the webshop
- Pricing or product description errors
- Unusual or excessive order quantities that suggest non-personal use
- Product unavailability
- Failure of payment verification
In all such cases, any amounts already charged will be refunded to the customer promptly and in full.
4.3 Order cancellation by the customer
A customer may cancel an order within 15 minutes of placing it, provided the order has not yet been processed for fulfilment. Cancellation requests must be submitted within this window by:
- Sending a WhatsApp message via the contact option on our website, or
- Emailing help@drinktwozero.com with the subject line “Order cancellation” and the order number
TWOZERO® will make reasonable efforts to process cancellation requests received within this window. However, if the order has already been handed to a carrier or fulfilment partner, cancellation may no longer be possible. In that case, the customer may exercise their statutory right of withdrawal upon receipt of the goods, as described in Article 9.
5 - Prices and payment
All prices on www.drinktwozero.com are displayed in Euros (€) and include applicable Dutch VAT (BTW), unless explicitly stated otherwise. Shipping costs are not included in the displayed product price and are calculated and shown separately during the checkout process, prior to finalising the order.
TWOZERO® reserves the right to adjust prices at any time. Price changes will not affect orders that have already been confirmed.
5.1 Shipping costs
Shipping costs vary depending on the destination country and the total order value. TWOZERO® may apply free shipping thresholds for specific countries or promotional periods. For a current and complete overview of shipping costs and free shipping thresholds per country, please refer to our Help Centre:
View shipping costs and thresholds per country
5.2 Payment methods
TWOZERO® accepts the following payment methods:
- iDEAL
- Bancontact
- PayPal
- Credit card (Visa, Mastercard)
Payment must be completed in full at the time of placing the order. An order will only be processed and shipped after successful receipt of payment. TWOZERO® uses certified, PCI-DSS compliant third-party payment service providers to process all payments securely. TWOZERO® does not store, access, or retain full payment card details on its own systems.
5.3 Currency and international orders
All transactions are processed in Euros. For customers outside the Eurozone, currency conversion is handled by the customer’s bank or payment provider. Any currency conversion costs or foreign transaction fees charged by the customer’s bank are the sole responsibility of the customer.
5.4 Invoicing
Customers will receive a digital invoice or order summary by email following each purchase. Customers who require a formal VAT invoice for business purposes may request one by contacting help@drinktwozero.com with their order number and company details.
5.5 Discount codes and promotions
TWOZERO® may from time to time issue discount codes, vouchers, or run promotional offers. Unless otherwise stated, the following conditions apply to all discount codes and promotions:
- Discount codes are personal, non-transferable, and may only be used once per customer
- Codes are valid only during the stated promotional period and cannot be applied retroactively
- Discount codes cannot be combined with other discount codes or active promotions, unless explicitly stated
- Discount codes have no cash value and cannot be exchanged for cash
- TWOZERO reserves the right to deactivate or modify any discount code or promotion at any time without prior notice
In the event of suspected misuse or abuse of discount codes, TWOZERO® reserves the right to cancel the relevant order.
6 - Subscriptions
In addition to one-time purchases, TWOZERO® offers a subscription service that allows customers to receive their chosen products on a recurring monthly basis. The delivery is made on a preferred date within the month, as selected by the customer during the subscription setup process.
By activating a subscription, the customer confirms that they have read and accepted these Terms and Conditions, including the specific provisions applicable to subscriptions set out in this Article.
6.1 Subscription activation
A subscription is activated upon successful completion of the first payment. The customer will receive a confirmation email containing the details of their subscription, including the selected products, delivery frequency, preferred delivery date, and billing amount.
6.2 Recurring billing
By activating a subscription, the customer authorises TWOZERO® to automatically charge the applicable subscription amount on a recurring monthly basis, using the payment method provided at the time of subscription setup. Billing occurs prior to each scheduled delivery. The customer will receive a notification email before each charge.
6.3 Failed subscription payments
If a subscription payment fails, TWOZERO® will automatically retry the payment as follows:
- First attempt: on the scheduled billing date
- Second attempt: 2 days after the first failed attempt
- Third attempt: 2 days after the second failed attempt
If all three payment attempts are unsuccessful, the subscription delivery for that period will not be fulfilled. The customer will be notified by email and invited to update their payment details via their customer account. If a payment failure is caused by a blocked card or blocked bank account, the subscription will be automatically suspended until the customer resolves the issue and reactivates the subscription.
6.4 Managing and cancelling a subscription
Customers can view, modify, pause, or cancel their subscription at any time through their customer account on www.drinktwozero.com. To avoid being charged for the next billing cycle, any changes or cancellations must be made before the next scheduled billing date.
TWOZERO® does not offer refunds for subscription charges that have already been successfully processed and where the corresponding order has been fulfilled.
6.5 Subscription pricing changes
TWOZERO® reserves the right to adjust subscription pricing. Customers will be notified of any upcoming price changes by email at least 14 days before the change takes effect. Continued use of the subscription after the effective date of a price change constitutes the customer’s acceptance of the revised pricing. Customers who do not agree with the new pricing may cancel their subscription before the change takes effect, as described in Article 6.4.
6.6 Temporary unavailability
In the event that a subscribed product becomes temporarily unavailable, TWOZERO® will notify the customer as soon as possible. TWOZERO® will offer either a substitution, a delayed delivery, or a refund for the affected period at the customer’s preference.
7 - Delivery
TWOZERO® ships to the Netherlands, Belgium, Germany, and other European countries. Orders are fulfilled by third-party logistics partners and carriers. TWOZERO® does not publicly disclose its carrier partners, but ensures that all shipments are handled by reputable, tracked delivery services.
7.1 Estimated delivery times
Delivery times are indicative and based on business days. They are not guaranteed and may be affected by public holidays, carrier delays, customs processing for certain destinations, or other circumstances beyond TWOZERO®’s control.
- Netherlands: 1–3 business days
- Belgium: 2–4 business days
- Germany: 3–5 business day
- Rest of Europe: 4-8 business days
Orders placed on weekends or public holidays will be processed on the next available business day.
7.2 Delivery address
The customer is solely responsible for providing a complete and correct delivery address at the time of ordering. TWOZERO® cannot be held liable for failed or delayed deliveries resulting from an incorrect or incomplete address. If a shipment is returned to TWOZERO® due to an incorrect address or failed delivery attempt, TWOZERO® may charge additional shipping costs for reshipment.
7.3 Tracking
Where available, customers will receive a tracking link by email once their order has been dispatched. Tracking information is provided by the carrier and is updated in real time. TWOZERO® has no direct control over tracking updates once a shipment has been handed to the carrier.
7.4 Transfer of risk
Risk of loss and damage transfers to the customer upon delivery of the order to the stated delivery address. If a shipment is delivered to a neighbour, safe location, or parcel point as per carrier policy, the transfer of risk occurs at the moment of such delivery.
7.5 Lost or damaged shipments
If a shipment is lost in transit or arrives in a visibly damaged condition, the customer must notify TWOZERO® as soon as possible and no later than 14 days after the scheduled or expected delivery date. Notifications can be submitted via:
- Email: help@drinktwozero.com
- The contact form on www.drinktwozero.com
- WhatsApp, via the contact option on our website
Please include your order number, a description of the issue, and, where applicable, photographs of damaged packaging or products. TWOZERO® will assess each report on a case-by-case basis and offer an appropriate remedy, which may include reshipment of the order or a full refund.
7.6 Customs and import duties
For deliveries within the European Union, no customs duties apply. For deliveries outside the EU, any applicable import duties, taxes, or customs clearance fees are the sole responsibility of the recipient. TWOZERO® has no control over customs regulations or processing times, and is not liable for any delays or costs arising from customs procedures.
8 - Account registration
Customers may place orders as a guest or by creating a personal account on www.drinktwozero.com. Creating an account is optional for one-time purchases but is required to manage a subscription.
8.1 Account security
The customer is responsible for maintaining the confidentiality of their account credentials, including their username and password. The customer must ensure that their account information is accurate and up to date. Any actions taken through the customer’s account are deemed to be authorised by the customer.
If a customer suspects that their account has been accessed without authorisation, they should notify TWOZERO® immediately at help@drinktwozero.com and change their password without delay.
8.2 Account termination
TWOZERO® reserves the right to suspend or permanently terminate a customer account in the event of:
- Breach of these Terms and Conditions
- Suspected fraudulent activity
- Misuse of discount codes or promotions
- Any other conduct that TWOZERO ® deems harmful to its interests or those of other customers
Customers may also request deletion of their account at any time by contacting help@drinktwozero.com. Account deletion does not affect orders that are already in progress.
9 - Right of withdrawal (returns)
As a consumer within the European Union, you have the statutory right to withdraw from your purchase within 14 calendar days of receiving your order, without giving any reason. This right is granted under the European Consumer Rights Directive (2011/83/EU) and the Dutch implementation thereof (Burgerlijk Wetboek Book 6).
9.1 Conditions for return
To be eligible for return and refund under the right of withdrawal, the following conditions must be met:
- The withdrawal request must be submitted within 14 calendar days of receipt of the products
- The products must be unused, undamaged, and in their original, unopened packaging
- The products must be returned in a condition that allows them to be resold
The right of withdrawal does not apply in the following circumstances:
- Products that have been opened, used, partially consumed, or damaged after delivery
- Products that are no longer in their original sealed packaging
- Products that cannot be returned for hygiene or food safety reasons once opened
9.2 How to exercise the right of withdrawal
To initiate a return, the customer must notify TWOZERO® within the 14-day withdrawal period by contacting us at help@drinktwozero.com or via WhatsApp. The notification should include the order number and a clear statement of the customer’s intention to withdraw. TWOZERO® will respond with return instructions within 2 business days.
9.3 Return shipping
The cost of return shipping is borne by the customer, unless otherwise agreed with TWOZERO® in writing. TWOZERO® recommends using a tracked shipping service for returns, as TWOZERO® cannot be held liable for items lost in transit on the way back.
Products must be returned to the following address:
TWOZERO Returns
Bosbeemd 3
5741 TR Beek en Donk
The Netherlands
9.4 Refund processing
Upon receipt and inspection of the returned products, TWOZERO® will process the refund within 14 calendar days. The refund will cover the purchase price of the returned items. Original outbound shipping costs will not be refunded, unless the return was caused by an error on TWOZERO®’s part (e.g. incorrect or defective product).
Refunds will be issued using the same payment method as the original transaction. TWOZERO® reserves the right to withhold or reduce the refund if returned products show signs of use, damage, or are not returned in their original condition.
9.5 Business customers
The statutory right of withdrawal described in this Article applies to consumers only. Business customers do not have a statutory right of withdrawal. Any returns by business customers are subject to separate agreement with TWOZERO®.
10 - Complaints and defective products
TWOZERO® strives to deliver products of the highest quality. If a product is defective, incorrect, or does not conform to the description at the time of delivery, the customer has the right to a remedy under Dutch and European consumer law.
10.1 Reporting a complaint
Complaints regarding product quality, defects, or incorrect shipments must be reported to TWOZERO® as soon as possible, and in any case within 14 days of discovering the issue. Complaints can be submitted via:
- Email: help@drinktwozero.com
- The contact form on www.drinktwozero.com
- WhatsApp, via the contact option on our website
Please include your order number, a clear description of the issue, and photographs where applicable. TWOZERO® will do its utmost to respond to all complaints within 24 hours on business days.
10.2 Remedy
Upon verification of a valid complaint, TWOZERO® will offer one of the following remedies at its discretion, and in consultation with the customer:
- Replacement of the defective or incorrect product at no additional cost
- A full or partial refund of the purchase price
- A store credit or discount on a future order
TWOZERO®’s liability in the case of defective products is limited as set out in Article 12.
10.3 Unresolved complaints and ADR
If a complaint cannot be resolved through direct communication with TWOZERO®, consumers have the right to submit the dispute to an independent dispute resolution body. TWOZERO® is registered with and subscribes to the dispute resolution procedures applicable to Dutch e-commerce businesses. Consumers may also make use of the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr
11 - Acceptable use of the website
By accessing and using www.drinktwozero.com, you agree to use the website solely for lawful purposes and in a manner that does not infringe the rights of TWOZERO® or any third party. The following activities are strictly prohibited:
- Unauthorised access to, or interference with, any part of the website, its servers, databases, or underlying systems
- Automated scraping, crawling, data mining, or extraction of content from the website without prior written consent from TWOZERO ®
- Introducing or transmitting viruses, malware, spyware, ransomware, or any other harmful or malicious code
- Using the website to transmit unsolicited commercial communications (spam) or engage in phishing activities
- Attempting to reverse-engineer, decompile, disassemble, or otherwise tamper with the website or its software
- Impersonating TWOZERO ®, its employees, or other customers
- Using the website in any manner that could damage, disable, overburden, or impair its operation
- Circumventing security measures, authentication systems, or access controls
TWOZERO® reserves the right to restrict or permanently block access to the website for any user who violates these provisions, without prior notice and without liability.
12 - Liability
TWOZERO® exercises due care in operating its webshop and delivering its products. However, to the fullest extent permitted by applicable law, TWOZERO®’s liability for damages arising from or in connection with these Terms and Conditions, any order, or the use of the website, is limited to the total value of the specific order giving rise to the claim.
TWOZERO® is not liable for:
- Indirect, consequential, or incidental damages, including but not limited to loss of revenue, loss of profits, loss of business opportunity, or loss of data
- Damages resulting from the use or inability to use the website, including technical errors, downtime, or loss of data
- Decisions made by the customer based on product information or content published on the website
- Damage caused by third parties, including carriers, payment providers, or other service partners
Nothing in these Terms and Conditions limits TWOZERO®’s liability for damages caused by wilful misconduct or gross negligence, or for any liability that cannot be excluded or limited under applicable mandatory law, including consumer protection legislation.
12.1 Force majeure
TWOZERO® shall not be liable for any failure or delay in fulfilling its obligations where such failure or delay results from circumstances beyond its reasonable control (“force majeure”). Force majeure events include, but are not limited to: natural disasters, floods, fires, earthquakes, pandemics or public health emergencies, war or armed conflict, government-imposed restrictions or sanctions, nationwide or regional strikes, disruptions to transport infrastructure, or significant supply chain failures.
In the event of a force majeure situation, TWOZERO® will notify affected customers as soon as reasonably practicable and will make all reasonable efforts to fulfil its obligations as soon as the circumstances allow. If fulfilment becomes impossible within a reasonable period, either party may cancel the relevant order, and any amounts already paid by the customer will be refunded in full.
12.2 Website availability
TWOZERO® makes reasonable efforts to ensure that www.drinktwozero.com is available at all times. However, TWOZERO® does not guarantee uninterrupted access to the website and reserves the right to temporarily suspend the website for maintenance, updates, or other operational reasons. TWOZERO® is not liable for any loss or inconvenience arising from website unavailability.
13 - Reviews and user-generated content
Customers are encouraged to share their experiences with TWOZERO® products by submitting reviews, photographs, and videos (“User Content”) via the website or other designated channels. By submitting User Content, the customer represents and warrants that:
- The content is based on a genuine personal experience or verified purchase of a TWOZERO® product
- The content is accurate, honest, and not misleading
- The content does not infringe the intellectual property rights, privacy rights, or other rights of any third party
- The content does not contain offensive, defamatory, discriminatory, or otherwise unlawful material
- The customer holds all rights necessary to grant the licence described below
13.1 Licence grant
By submitting User Content, the customer grants TWOZERO® a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence to use, reproduce, adapt, edit, translate, publish, distribute, and display that content across all media – including but not limited to the website, email communications, social media channels, online and offline advertising, and marketing materials – without any obligation to provide notice, attribution, or compensation to the customer.
TWOZERO® may use submitted User Content at its own discretion and may adapt or crop images and videos for formatting or aesthetic purposes.
13.2 Moderation
TWOZERO® reserves the right to moderate, edit, withhold, or remove any User Content that:
- Is not based on a genuine experience or purchase
- Contains false, misleading, or defamatory statements
- Violates the rights of third parties
- Is otherwise in breach of these Terms and Conditions or applicable law
TWOZERO® does not pre-screen all submitted User Content but may act upon notifications of potentially infringing or inappropriate content.
14 - Intellectual property
All intellectual property rights in and to www.drinktwozero.com and its content – including but not limited to the TWOZERO® brand name, logos, trademarks, trade dress, product names, product designs, images, graphics, typography, written content, and software – are and remain the exclusive property of TWOZERO B.V. or its licensors.
No part of this website or its content may be copied, reproduced, modified, distributed, republished, transmitted, displayed, performed, or used in any form or by any means, whether commercial or non-commercial, without the prior written consent of TWOZERO®.
Requests for permission to use TWOZERO®’s intellectual property may be submitted to help@drinktwozero.com. Unauthorised use of TWOZERO’s intellectual property may result in legal action.
15 - Privacy and data protection
TWOZERO® processes personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation. TWOZERO®’s Privacy Policy, which forms an integral part of these Terms and Conditions by reference, sets out in detail how personal data is collected, used, stored, and protected.
By placing an order or creating an account, the customer acknowledges that they have read and understood the Privacy Policy, which is available at: www.drinktwozero.com/privacy-policy
The customer has the right at any time to access, correct, or request deletion of their personal data, subject to the conditions set out in the Privacy Policy. For all privacy-related enquiries, customers may contact TWOZERO® at help@drinktwozero.com.
16 - Cookies
TWOZERO® uses cookies and similar tracking technologies on its website. Cookies are small text files placed on the customer’s device that help TWOZERO® improve the website experience, analyse traffic, and deliver relevant advertising. A full explanation of the cookies used, their purpose, and how to manage cookie preferences is provided in the Cookie Policy, available at: www.drinktwozero.com/cookie-policy
Customers may adjust their cookie preferences at any time via the cookie settings on the website or through their browser settings. Disabling certain categories of cookies may affect the functionality of the website.
17 - Third-party links and content
The TWOZERO® website may contain links to third-party websites, platforms, or services (such as payment providers, social media platforms, or logistics partners). These links are provided for convenience only and do not constitute an endorsement by TWOZERO® of the linked website or its content.
TWOZERO® has no control over and accepts no responsibility for the content, privacy practices, or terms of any third-party websites. Customers who follow external links do so at their own risk. TWOZERO® recommends reviewing the terms and privacy policies of any third-party site before sharing personal information.
18 - Governing law and jurisdiction
These Terms and Conditions, and all orders and agreements concluded under them, are governed exclusively by the laws of the Netherlands, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms and Conditions, including any question regarding their existence, validity, or termination, shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands.
Notwithstanding the above, consumers residing in another EU member state retain the right to invoke the mandatory consumer protection provisions of the law of their country of residence, to the extent that such provisions provide greater protection than Dutch law.
Consumers also have the option to use the European Online Dispute Resolution (ODR) platform for the out-of-court resolution of disputes: https://ec.europa.eu/consumers/odr
19 - Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable under applicable law, that provision shall be deemed severed from the remaining terms, which shall continue in full force and effect. The parties agree to replace any invalid provision with a valid provision that most closely approximates the intent and economic effect of the original provision.
20 - Entire agreement
These Terms and Conditions, together with the Privacy Policy and Cookie Policy referenced herein, constitute the entire agreement between the customer and TWOZERO® with respect to the use of the website and the purchase of products. They supersede all prior communications, representations, or agreements, whether oral or written, relating to the same subject matter.
No waiver by TWOZERO® of any breach of these Terms and Conditions shall be considered as a waiver of any subsequent breach of the same or any other provision.
21 - Contact
For any questions, complaints, or requests relating to these Terms and Conditions, please do not hesitate to contact us. We aim to respond to all enquiries within 24 hours on business days.
TWOZERO B.V.
P.O. Box 93504
1090 EA Amsterdam
The Netherlands
Customer service: help@drinktwozero.com
Wholesale: wholesale@drinktwozero.com
Website: www.drinktwozero.com
WhatsApp: Available via www.drinktwozero.com